TestYourEyes.com, TrainYourEyes.com and Online.TrainYourEyes.com are owned and operated by TrainYourEyes.com ApS, Denmark (hereinafter referred to as "TYE").
We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
1. Data Controller
TrainYourEyes.com ApS
Fredericiavej 87
DK-7100 Vejle
Denmark
CVR (Company Registration No.): DK-25253450
E-mail: info@trainyoureyes.com
2. What Information Do We Collect?
We may process the following information:
• Name
• E-mail address
• Telephone number
• Address
• Country and language
• Date of birth or age
• Payment information
• Information related to screening, test results and training programmes
• User data from the platform (login activity, exercises, progress, etc.)
• Communication with support
• Age and test answers when you take the test without an account (guest test)
In certain cases, we process information relating to children under the age of 18. In such cases, processing is based on parental or guardian consent where required by applicable law.
2a. Test without an account (guest test)
You can take the test without creating an account. We only ask for your age, which is used to assess your result, and your consent to your test answers being stored and processed. Your answers are stored under an anonymous guest ID in a cookie in your browser. We do not store your name or email.
If you create an account or log in within 90 days, the test is linked to your account and stored like your other data. Otherwise, the guest test is deleted automatically after 90 days.
3. Purpose of Processing
We process information in order to:
• Provide screening and online vision training
• Administer user accounts
• Customise training programmes
• Provide support and customer service
• Process payments
• Comply with legal obligations
• Produce statistics and improve our products and services
4. Legal Basis for Processing
The processing of personal data is based on:
• Consent (GDPR Article 6(1)(a))
• Performance of a contract (GDPR Article 6(1)(b))
• Compliance with a legal obligation (GDPR Article 6(1)(c))
• Legitimate interests (GDPR Article 6(1)(f)), including operation, security, troubleshooting and improvement of our services
Test answers are health data and are processed on the basis of your explicit consent (GDPR Article 9(2)(a)).
5. Retention of Information
We retain personal data for as long as necessary to provide our services and fulfil the purposes for which the information was collected.
User accounts and training data are generally deleted or anonymised no later than five (5) years after the most recent activity, unless legislation or legitimate interests require a longer retention period.
Accounting records are retained for the period required by applicable law.
Guest tests that are not saved to an account are deleted automatically after 90 days.
6. Research and Statistics
We may use anonymized information from screenings, tests and training activities for statistical purposes, analysis and potential future research.
It will not be possible to identify individual users from such information.
7. Account Registration and Responsibility
You must be at least 18 years old – or at least 6 years old with the consent of a parent or legal guardian – to use TYE.
When creating an account, you must provide accurate information and keep it updated. You are responsible for all activities carried out through your account, including those performed by others using your account. Any suspected misuse must be reported to us immediately.
TYE is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the functionality, availability, accuracy, suitability or reliability of the platform.
TYE does not replace professional healthcare assessment.
The service does not constitute medical advice and must not be used as a diagnostic or treatment tool. If you have concerns regarding vision, cognition or health, you should always consult a qualified healthcare professional (such as an ophthalmologist, optometrist or physician).
Use of the service is at your own risk.
Neither TYE, its employees, partners nor suppliers shall be liable for any direct or indirect losses, consequential damages, health-related issues, technical failures, data loss or other damages arising from or in connection with the use of the service.
By creating an account and using the platform, you accept these terms and acknowledge the above limitations of liability.
Limitation of Liability
TYE's liability is limited to the amount you have paid for the service, and we shall not be liable for indirect or consequential losses.
7.a Intellectual Property Rights
All content on TestYourEyes.com and Online.TrainYourEyes.com is protected by copyright and is owned by TrainYourEyes.com ApS.
You may not copy, distribute or modify any content without prior written permission.
User Content
If you upload or share content (such as comments or feedback), you grant TrainYourEyes.com permission to use such content for purposes including improving the service.
Permitted Use
You may only use TYE for personal and non-commercial purposes.
8. Data Processors
We use trusted data processors for, among other things:
• Hosting and technical operations
• Payment processing
• Analytics tools
• E-mail communications
• Customer support
Our data processors may only process personal data in accordance with our instructions.
9. International Transfers
When using certain data processors, personal data may be processed outside the EU/EEA.
In such cases, we ensure that the processing takes place in accordance with the GDPR rules governing international data transfers.
10. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate personal data
• Request deletion of personal data where permitted by law
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).
You can read more about your rights or submit a complaint at: www.datatilsynet.dk
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
In the event of significant changes, we will make the updated version available on our websites.
12. Contact
If you have any questions regarding our processing of personal data, please contact: